Skip Navigation Links > Education and Advice - General > The Road User Support Service

The Road User Support Service

The following information is intended for anyone involved in, or affected by, a road accident.

What We Do

The Road User Support Service Logo

Every year, around 3,500 people are killed on Britain's roads and 40,000 are seriously injured.

In total, there are over 300,000 casualties. Even a minor knock can deeply affect those involved and major crashes can cause people concerns about using the road again. If you were merely a witness and not directly involved, you may still be suffering from a series of emotions triggered by this life-changing event, which can impact on your work, family and general daily life.

You are not alone. Many people who survive road traffic incidents develop some form of stress reaction, whether it is worries about travelling or fear for their own safety. Every experience is unique and an initial one-hour assessment session with a qualified counsellor gives you the opportunity to talk about your particular incident and detail any lasting symptoms you may be suffering as a result. You will be given appropriate coping strategies, information and advice to get you through this stressful and emotional time.

RUSS was set up in 1998 and receives referrals from professional organisations including the Police, Victim Support, Devon Air Ambulance, solicitors, psychiatrists, psychologists and medical practices.

With many years' experience, The RUSS Team is here to help you towards...

...Getting your Life Back on Track

The RUSS team provides a two-tier approach offering you professional, emotional and practical support to get you through this stressful time.

Practical driving sessions with Driving Standards Agency Approved Driving Instructors

Counselling with a fully trained team of qualified counsellors RUSS has fully qualified male and female driving instructors and therapists offering a number of techniques. You can be confident that we are here to help and support you through this difficult time in your life.

Please contact us to receive our information leaflet which has ful details of our instructors and therapists


Counselling is not a mechanical process and the therapy needs to fit you, the client, not vice versa. Research indicates that the most probable factors determining a successful outcome to therapy are the personal qualities of the therapist and client and the relationship between you both rather than the particular approach used.

A team photo

The Road User Support Service Logo

If you are based in Devon and would like more information about the Road Users Support Service, or to request a copy of our leaflet/newsletter, please contact me on the telephone number shown below.

Contact: Ms. R. Pell

Tel: 01647 253 264

Fax: 01647 253 264



Back to Top